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Protection, coordinated

The questions behind
a clearer request.

Practical answers to help you prepare your enquiry and continue the conversation with the right context.

HELP DESK

What would you like to know?

10 answers
What should I share first?

Start with the original work or authorized source, the specific URLs you want reviewed and a brief explanation of your relationship to the content. If a live event is involved, include its start time and timezone.

Do I need to use email?

No. You can start and continue a conversation through the website chat. The published email address is still available. The case planner opens your prepared text as a draft so you can review it before sending.

What does the case planner actually do?

It helps organize the request, platform, timing, links and supporting context. It runs on this page and does not file a notice, contact a platform or send your draft automatically.

Can I report more than one link?

Yes. Put each reported URL on its own line and identify which original work it relates to. A clear list makes it easier to discuss related copies, reposts or mirrors.

What ownership context is useful?

Explain whether you created the work, own the relevant rights or are authorized to represent the owner. Point to a published original or describe what supporting information you have available.

What if the stream or page changes?

Keep the exact URL, the time you observed it and a short description of what appeared there. Mention whether it is still active when you start the conversation. Do not replace the original URL with only a screenshot description.

Does preparing a case guarantee a removal?

No. Preparing information is a separate step from a platform deciding how to respond. The team can discuss the reporting route and relevant follow-up; timing and outcomes depend on the specific case and platform.

How should I describe a repeat upload?

Share the new URL along with the earlier URL or case reference if available. Explain how the material relates to the same original work and when the repeat upload was observed.

What should I avoid sending?

Do not send account passwords, recovery codes or payment-card information. Start with links and a concise description. Ask in chat before sharing private supporting material.

How do I keep track of the conversation?

Use the same browser and return to the chat on this site to continue the saved conversation. Keep your own copy of important URLs or download the planner brief for your records.